In-Depth Research

VANTAGEPOINT 2010 Planning Guide: Collaboration and Content Strategies 9/24/2009 Planning Guide VantagePoint 2008: Richer Tools, Simpler Infrastructure 3/28/2008 Overview VantagePoint 2007: The Storm Before the Calm 5/08/2007 Overview Root Document Communication, Collaboration, and Content: Compelling Convergence 5/15/2006 Overview

COMMUNICATION IBM LotusLive: Software-as-a-Service Lotus? 9/01/2010 Assessment (Comparison Use Case) From Twitter to Enterprise Micro-Blogging 8/18/2010 Assessment (Single Instance Use Case) Quick Start: Unified Communications 6/16/2010 Quick Start Market Profile: The Amazing SaaS E-Mail Race 2010 5/04/2010 Market Profile E-Mail Servers and Virtualization 4/21/2010 Assessment (Comparison Use Case) Social Media: Identity, Privacy, and Security Considerations 3/24/2010 Assessment (Single Instance Use Case) E-Mail Retention: Getting Value Out of the Mailbox 2/04/2010 Assessment (Single Instance Use Case) E-Mail Migration: How to Move with Agility 12/22/2009 Guidance Field Research: Actions to Take On Enterprise Social Networking 12/07/2009 Field Research Results - Actions to Take Quick Start: Enterprise Attention Management 10/02/2009 Quick Start Field Research Study: Enabling Social Platforms 9/17/2009 Overview Field Research Study: Facilitating Social Participation 7/02/2009 Overview Field Research Study: Addressing Business and Cultural Needs 5/06/2009 Overview Instant Messaging: The Real Value of Real-Time Communication 4/16/2009 Overview Field Research Study: Getting Started with Enterprise Social Networks 3/24/2009 Overview Field Research Study: Social Networking Within the Enterprise 2/20/2009 Overview Web Conferencing: Getting Green with Web Conferencing 1/23/2009 Overview SaaS Implementation Survey: Where, When, and How to Use SaaS 9/03/2008 Overview Transforming Communication Channels: RSS Within the Enterprise 3/11/2008 Overview Next-Generation E-Mail: Enterprise Messaging in Transition 2/26/2008 Report Office Communications Server 2007: A Pivotal Enterprise Decision 5/25/2007 Report Understanding Microsoft’s Unified Communications Foundation 5/15/2007 Overview IBM Sametime 7.5: Just-in-Time Rediscovery of Real-Time Collaboration 2/05/2007 Report Enterprise Messaging: E-mail’s Evolving Role in Optimizing Communication and Coordination 1/17/2007 Overview Techniques to Address Attention Fatigue and Info-Stress in the Too-Much-Information Age 1/08/2007 Overview Revolution in Real-Time Communication and Collaboration: For Real This Time 5/15/2006 Report

COLLABORATION Website Governance: Guidance for Portals, SharePoint, and Intranets 6/03/2010 Guidance Leveraging Social Media Within Innovation Strategies 5/14/2010 Assessment (Single Instance Use Case) An Early Assessment of SharePoint 2010’s Social Computing Capabilities 4/14/2010 Assessment (Single Instance Use Case) Early Assessment: SharePoint 2010 for Portals 4/08/2010 Assessment (Single Instance Use Case) ITIL for SharePoint: Defining SharePoint as a Service Using ITIL Service Strategy 1/07/2010 Guidance Quick Start: Workspace Applications 12/17/2009 Quick Start Quick Start: Enterprise Portals 11/20/2009 Quick Start Burton Group Assessment: WSRP 10/30/2009 Assessment (Single Instance Use Case) Quick Start: Enterprise Virtual Worlds 10/21/2009 Quick Start Thriving with Slashed Budgets: Meeting the Need for Workspace Applications with Less Budget 10/13/2009 Methodologies & Best Practices Market Profile: Enterprise Calendaring and Scheduling—Time Is Money 10/07/2009 Market Profile Can IBM Lotus Resonate Beyond the Faithful? 6/05/2009 Report Thriving with Slashed Budgets: A Framework for Lowering Costs While Meeting Needs 5/27/2009 Methodologies & Best Practices Making Smart Choices for Online Workplaces 4/23/2009 Overview Website Governance: Guidance for Portals, SharePoint, and Intranets 3/16/2009 Methodologies & Best Practices SaaS Implementation Survey: Where, When, and How to Use SaaS 9/03/2008 Overview Deciphering Social Networks 8/05/2008 Overview SharePoint Beyond the Firewall: How to Securely Extend the Reach of SharePoint 6/06/2008 Methodologies & Best Practices IBM Lotus 2008: An In-Between Year 5/16/2008 Report Trends in Social Software 4/22/2008 Overview Mind the IBM/Microsoft Gap: Integration, Extension, and Migration of Collaborative Applications 3/04/2008 Report Enterprise 2.0: Collaboration and Knowledge Management Renaissance 11/15/2007 Report Best Practices in Planning and Deploying Microsoft SharePoint in the Enterprise 10/31/2007 Methodologies & Best Practices Building a Business Case for Collaboration Initiatives 8/27/2007 Methodologies & Best Practices IBM, Microsoft, and Oracle: Competing to Lead the Next Wave of Enterprise Communication / Collaboration 7/31/2007 Report Building Portals in SharePoint 2007 6/11/2007 Report Lotusphere 2007: A New Chapter for IBM Lotus 4/10/2007 Report SharePoint Application Development: Now Starring Office SharePoint Designer 3/29/2007 Report Hypertext and Compound/Interactive Document Models: Collaboration and Content Management Implications 10/30/2006 Overview Communication and Collaboration in Portals: Half the Battle 9/19/2006 Overview IBM’s Evolving Workplace Collaboration Strategy: How Do You Get There from Here? 8/01/2006 Report Virtual Workspaces: Hubs for Activity-Centric Collaboration 5/15/2006 Overview Wikis in the Enterprise: Democratizing and Directing Collaboration and Content Management 5/15/2006 Report Blogs, Wikis, and Beyond: New Alternatives for Communication and Collaboration 5/15/2006 Report

CONTENT MANAGEMENT Web Analytics The Current “Suite Spot” of Web Analytics 11/08/2007 Market Landscape Avoiding the Data Pitfalls of Web Analytics 2/12/2008 Technology & Standards Omniture Online Business Optimization Platform 10/14/2008 Product Profile Synchronous Co-Authoring: Ready for Prime Time? 8/06/2010 Assessment (Single Instance Use Case) Text Analytics Guidance: Building a Text Analytics Program 7/16/2010 Guidance Website Governance: Guidance for Portals, SharePoint, and Intranets 6/03/2010 Guidance Market Profile: Document Management 2010 4/26/2010 Market Profile Early Assessment: SharePoint 2010 for Portals 4/08/2010 Assessment (Single Instance Use Case) An Early Assessment of SharePoint 2010’s Content Management and Search Capabilities 4/01/2010 Assessment (Single Instance Use Case) Google Apps Premier Edition: Gmail Plus Other Stuff 3/05/2010 Assessment (Single Instance Use Case) To [Microsoft] BPOS or Not to BPOS? That Is the Question 2/11/2010 Assessment (Comparison Use Case) Quick Start: Enterprise Search 1/20/2010 Quick Start Enterprise Information Search: Transforming Search into an Insight Engine 1/13/2010 Assessment (Single Instance Use Case) Methodology for Analyzing Content Creation Processes 11/11/2009 Methodologies & Best Practices Market Insight: Productivity Suites 2009 10/14/2009 Market Insight Thriving with Slashed Budgets: Rationalizing the Content Lifecycle 7/21/2009 Methodologies & Best Practices Open Source Search: Bringing Enterprise Search Out into the Open 6/18/2009 Overview Web Content Management Systems: Managing Web Presence in a 2.0 World 1/06/2009 Overview Productivity Suite Proliferation: Is It Time to Ditch Microsoft Office? 12/23/2008 Overview Content Authoring in the Enterprise 2.0 Age 12/17/2008 Overview SaaS Implementation Survey: Where, When, and How to Use SaaS 9/03/2008 Overview Open Source Communication, Collaboration, and Content Management: Cutting-Edge Innovation, Low-Cost Imitation, or Both? 7/01/2008 Overview What’s Up, .DOC? ODF, Open XML, and the Revolutionary Implications of XML in Productivity Applications 6/18/2008 Overview ECM for Translation and Localization: Raising IT’s Globalization Fluency 1/24/2008 Report Classonomies: Taxonomies, Ontologies, and Folksonomies Demystified 1/17/2008 Overview Content Reuse: DITA, XML, and Other Ways to Keep from Reinventing the Content 12/06/2007 Overview XQuery and Its Implications for Content and Data Management 10/04/2007 Report A Complex Query: What’s the Right Enterprise Search Engine? 6/18/2007 Overview Microsoft Office/SharePoint 2007: ECM for the Rest of Us? 1/26/2007 Overview Electronic Records Management: From Digital Dumpster Diving to Thoughtful Triage 12/12/2006 Overview Content Analytics: Assessing the Value of Corporate Content 10/02/2006 Overview The Copernican Revolution in Content 7/10/2006 Overview

Feed Syndication Platform	3/17/2008
Tag and Social Bookmark Systems Within the Enterprise	10/18/2007
Blog Technology Within The Enterprise	7/20/2007
Asynchronous Collaboration Alternatives	4/24/2007
Web Conferencing	6/13/2006

Enterprise Micro-Blogging	8/25/2010
Productivity Suites	6/21/2010
Desktop Search	5/26/2010
Web Content Management	5/21/2010
Data Integration and Management	4/26/2010
Enterprise Search	3/19/2010
Workspace Applications	8/11/2009
Document Management	4/10/2009
Collaboration Infrastructure	9/24/2008
Communications Infrastructure	9/24/2008
Content Infrastructure	9/24/2008
Social Network Sites	9/24/2008
Blog Platform Template	7/16/2008
Feed Syndication Platform Template	1/31/2008
Enterprise Portal	9/20/2007
Web Analytics	7/2/2007

Harnessing The Social Data Firehose: An Activity Streams and OpenSocial Panel Discussion	7/15/2010
A First Look at SharePoint 2010	5/18/2010
ITIL for SharePoint: Defining SharePoint as a Service Using ITIL Service Strategy	3/11/2010
"Transitioning" to Exchange 2010: Is It Worth the Effort?	1/13/2010
Leveraging Relationships and Managing Identity – Two Sides of the Social Networking Coin	10/28/2009
Market Insight: Productivity Suites 2009	9/11/2009
The Burton Group Guide to Saving Money On Communication, Collaboration, and Content Technology	7/8/2009
Enterprise Twitter: Fad Or Tipping Point?	5/20/2009
Open Source Communication, Collaboration, and Content Management: Cutting-Edge Innovation, Low-Cost Imitation, or Both?	4/2/2009
IBM Lotusphere 2009: Resonating Beyond the IBM Faithful?	2/11/2009
Will the Traditional Productivity Suite Still Matter in 2010?	12/15/2008
Software as a Service Enterprise E-mail: Get Ready to Go Beyond the Grind	10/30/2008
An Introduction to Taxonomies, Ontologies, and Folksonomies	9/17/2008
SharePoint: The Good, the Bad, and the UGLI	7/28/2008
The Role of Enterprise Content Management in Content Globalization / Localization	4/30/2008
What’s Up, .DOC? ODF, OOXML, and XML in Productivity Applications	3/19/2008
CCS VantagePoint 2008: Richer Tools, Simpler Infrastructure	2/6/2008
Deciphering Social Media	12/5/2007
XQuery and Its Transformational Potential for Content and Data Management	10/24/2007
Preparing a Business Case for Collaboration	9/12/2007
SharePoint in the Enterprise: Building it Right from the Start	7/25/2007
Enterprise 2.0: Harnessing the Complexity of Technology, Culture, and Change	6/6/2007
Google Apps, Premier Edition: True, It’s Cheap, But Where Does It Add Value?	5/2/2007
Understanding IBM Lotus Plans for 2007 and Beyond	3/28/2007
CCS VantagePoint 2007: The Storm Before the Calm	2/21/2007
Office/SharePoint 2007: Changing the Rules for ECM and Web Site Development	1/17/2007
Stop Interrupting Me! Effects of Communication on Info-stress and Attention Fatigue	12/7/2006
Understanding Microsoft SharePoint v3/2007 in Context	11/16/2006
Portals in the Collaboration Age	10/26/2006
IBM Collaboration Futures: What's Next for Notes and Domino?	9/28/2006
The Wonderful World of Wikis	8/31/2006
The Copernican Revolution in Content: Putting the User at the Center	8/10/2006
When Words Collide: Communication, Collaboration, and Content Convergence	7/20/2006

Methodology for Analyzing Content Creation Processes	11/11/2009
Thriving with Slashed Budgets: Meeting the Need for Workspace Applications with Less Budget	10/13/2009
Thriving with Slashed Budgets: E-mail, Web Conferencing, and Instant Messaging	8/6/2009
Thriving with Slashed Budgets: Rationalizing the Content Lifecycle	7/21/2009
Thriving with Slashed Budgets: A Framework for Lowering Costs While Meeting Needs	5/27/2009
Website Governance: Guidance for Portals, SharePoint, and Intranets	3/16/2009
SharePoint Beyond the Firewall: How to Securely Extend the Reach of SharePoint	6/6/2008
Best Practices in Planning and Deploying Microsoft SharePoint in the Enterprise	10/31/2007
Building a Business Case for Collaboration Initiatives	8/27/2007